Business Rates
Role
UX and UI design lead / Dev team mgmt
Project length
9 months
Release date
April 2017
Brief
Islington must begin offering online services to businesses. Starting with business content, moving to rates relief applications forms built on an entirely new and scalable cloud infrastructure.
Approach
- Research with local businesses
- Redesign rates relief services
- Build a new website to support new transactions and information
Innovation
- 'Scalable UI'
- Infrastructure supports saving and continuing forms
- Document upload service
- Asynchronous processes
New CMS components for Business content
Prototyping the business account
Forms workflow and form steps
