Data Infrastructure
Role
Programme Design Lead / Service Designer
Time on project
3 months
Dates
October 2017 - January 2018
Brief
Data infrastructure was relatively new programme at GDS, created by absorbing old projects, Data.gov.uk, Registers and Personal Data Exchange. The programme wanted to bring together it’s products and services into a single coherent offer.
Objectives
- Service-ize the products across registers
- Work with product and delivery management, tech arch and lead developer to ensure they share the service vision for registers
- Support the creation, release, adoption and operation of Registers
- Support the programme in rolling out mission based working
- Support the design of the Data.gov.uk migration strategy
Approach
- Produce a visual for the Registers platform ecosystem
- Audit the Registers asset lanscape and highlight unmet user need
- Remove complexity from Register statuses
- Create onbaording user journeys for users of the new Data.gov.uk
- Present 'Think in services' to the Data Infrastucture programme
Making register statuses less confusing for users
The readiness of data in a register was described in the same was as the stages of the service lifecycle.
Mapping legacy to new
In order to help users understand what was changing, we had to understand too.
Data.gov.uk onboarding
New screens to onboard users to the brand new Data.gov.uk, explaining how and why things had changed.